Privacy Policy

Privacy Policy

This Privacy Policy describes how PLL ProLiveLife Wellness Pvt. Ltd., having its office at [Plot No. 19, Shilpa Soc 4, Manish Nagar, Beltarodi Road, Nagpur, 440015, Maharashtra, India], ("PLL ProLiveLife Wellness Pvt. Ltd." or "we" or "us"), collects, uses, and protects personal data provided by visitors, including but not limited to its associates, distributors, or consultants ("Visitors" or "you") through the use of the www.prolivelife.in website ("Website"). This policy outlines how we collect and process your personal data, the types of data we handle, how we use and share this data, how long we retain it, and your rights regarding your personal data.

Updates to the Privacy Policy

PLL ProLiveLife Wellness Pvt. Ltd. reserves the right to update this Privacy Policy periodically to reflect changes in legal, operational, or technical requirements. Updates will be published on the PLL ProLiveLife Wellness Pvt. Ltd. Website, and any significant changes will be communicated through official channels such as email, website notifications, or other means. All updates will be effective upon publication unless specified otherwise. Users are encouraged to periodically review this Privacy Policy to stay informed about how their data is managed.

How We Collect and Receive Personal Data

We collect personal data from Visitors in several ways:

1. Contacting Us:
   When you contact us through the “Contact Us” section on our Website, we collect information such as your name, email address, phone number, and other details you provide to facilitate communication.
2. Cookies and Website Usage:
   We use cookies and similar technologies to gather information about how you interact with the Website. Cookies are small data files placed on your computer or mobile device when visiting a website. These enhance your experience by remembering preferences and enabling specific features.

• Information collected may include browsing habits, product preferences, purchasing history, communication preferences, IP address, browser type, and operating system.
• You may disable cookies in your browser settings. However, disabling cookies may affect certain functionalities of the Website.
1. Other Communication Channels:
   When you engage with us through email, phone, or social media, we may collect additional personal data based on your interaction, such as your feedback, inquiries, or comments.

The Types of Personal Data We Process

The types of personal data we collect include but are not limited to:

• Contact Information: Name, email address, phone number, date of birth, residential address, and communication preferences.
• Website Usage Data: Information about your browsing behavior, product interests, and spending habits.
• Transaction Data: Purchase history, payment details, and order preferences.
• Technical Data: IP address, browser type, and device information.

We may occasionally process additional personal data under specific circumstances, such as when required by law or with your explicit consent.

How We Use the Personal Data We Collect

PLL ProLiveLife Wellness Pvt. Ltd. processes your personal data to:

1. Fulfill Agreements:
• Process orders, facilitate payments, and deliver products.
• Provide customer support and address your queries or concerns.
2. Legal Compliance:

Adhere to applicable laws and regulations, including record-keeping and legal reporting.

1. Legitimate Business Interests:
• Improve our products, services, and website.
• Prevent fraud, unauthorized transactions, and potential misuse of the Website.
• Conduct internal administrative tasks and ensure compliance with company policies.
2. Communication:
• Send updates about your orders, promotional offers, or changes to our services.
• Address inquiries or complaints promptly.

How We Share Personal Data

PLL ProLiveLife Wellness Pvt. Ltd. does not sell, rent, or trade personal data. However, we may share your data with:

1. Affiliates and Business Partners:
• PLL ProLiveLife Wellness Pvt. Ltd. may share your personal data with its affiliates or group companies for operational purposes, such as facilitating product purchases or distributor registration.
• Data sharing will only occur with your prior explicit consent.
2. Service Providers:
• Third-party vendors providing infrastructure, platform services, software development, marketing services, or record management solutions.
3. Legal Authorities:

Government agencies or regulatory bodies when required to comply with legal obligations or to protect the rights and safety of individuals.

How We Protect Personal Data

PLL ProLiveLife Wellness Pvt. Ltd. employs robust technical and organizational measures to safeguard your personal data against unauthorized access, misuse, or loss. These measures include:

• Data encryption during storage and transmission.
• Restricted access to personal data on a need-to-know basis.

Regular security audits and updates to our systems.

Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by applicable laws. Once the data is no longer needed, it is securely deleted or anonymized.

If you have questions about our data retention practices, please contact us at care@prolivelife.in.

Links to Third-Party Websites

The PLL ProLiveLife Wellness Pvt. Ltd. Website may contain links to external websites. These websites operate independently and are governed by their privacy policies. PLL ProLiveLife Wellness Pvt. Ltd. is not responsible for the content, practices, or policies of third-party websites. We encourage you to review their privacy statements before providing any personal information.

Your Rights

Under applicable data protection laws, you may have the following rights:

• Access: Request access to your personal data and obtain a copy.
• Correction: Request corrections to inaccurate or incomplete personal data.
• Erasure: Request deletion of your personal data, subject to legal or contractual obligations.
• Data Portability: Request transfer of your data to another organization in a structured, machine-readable format.
• Restriction of Processing: Request limited use of your personal data under certain circumstances.
• Objection: Object to the processing of your personal data based on legitimate interests.
• Withdraw Consent: Where data processing is based on your consent, you can withdraw this consent at any time.

To exercise these rights, contact us at care@prolivelife.in. If you are dissatisfied with our handling of your request, you may lodge a complaint with a supervisory authority.

Cookies

To enhance your experience on our Website, we may assign a unique identifier called a "cookie" to your device. Cookies personalize your interaction with the Website by:

• Storing user preferences.
• Enhancing website performance and functionality.

You may disable cookies in your browser settings, but certain features of the Website may not function correctly as a result.

Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact us:

• Email: care@prolivelife.in
• Phone: +91 95180-27608
• Hours: Monday to Saturday, 10:00 AM – 6:00 PM

Thank you for trusting PLL ProLiveLife Wellness Pvt. Ltd. . We are committed to protecting your privacy while delivering exceptional service and quality products.